Customer Letters

BC Floor Store Testimonial_lger

Flooring in Portsmouth NH | The B&C Floor Store 5 out of 5 based on 1 ratings. 1 user reviews.
Flooring in Portsmouth NH | The B&C Floor Store
My thanks to both of you for your support in this project. You were wonderful!!! And finding my discontinued hardwood flooring was way beyond the call!! Thank you for everything....the house is a beautiful home thanks to your guidance and advice. Your shop always was and will continue to be a calm island oasis for the rest of us floating in the sea of decisions, choices and worries!!! Your team of installers deserve high praise also....thank you to all.

Give me til mid June to establish the inside...I'll be back to the oasis to formally invite you for the tour!!!

Many thanks again!
06/17/2016
Flooring in Portsmouth NH | The B&C Floor Store
I had B & C install a new carpet while my wife was at work as a surprise. We planned this several weeks in advance . The carpet was a high quality carpet with a design, which made it more difficult to install. They showed up exactly when they said they would and finished on time. The installers even helped me move the furniture back in place. We completely surprised my wife and the finished product was excellent.
03/04/2014
Flooring in Portsmouth NH | The B&C Floor Store
Excellent work.  Very happy with the quality of work as well as the product.  On time, great follow-up.
03/17/2014
Flooring in Portsmouth NH | The B&C Floor Store
Excellent all around. Beat competitors price significantly on exact same carpet and did a great job with the installation. First Class outfit!
Flooring in Portsmouth NH | The B&C Floor Store
Many thanks Carol and Brett and team!

We love the effort made an on our behalf to complete restoration on Dad's house.  He would have loved working with your installers and the job is done!  The Open House is this weekend so we hope a new family makes the right decision!

Many thanks once again.
Flooring in Portsmouth NH | The B&C Floor Store
"I was very pleased with the carpet that the B & C floor store recently installed in our office.  They were quick to give me a quote (which was much lower than I expected) and quick to schedule the installation. The men that did the installation were professional and efficient. Overall a very nice product at a very fair price! We look forward to using them again!"
Flooring in Portsmouth NH | The B&C Floor Store
As a local designer, I regularly recommend the B&C Floor Store to my clients because I know that they will be well taken care of. I have consulted with Brett and Carol on carpeting, hardwood and tile for all kinds of my clients, including my own parents who were very pleased with the work that Brett and Carol did at there home. If you trust them with your parents, you know they are good!

Brett and Carol have a great showroom with multiple samples, and are very generous with lending boards and samples so that my clients can see the flooring choices in their own home and alongside their existing furniture and possessions. They are always willing to provide information and honest feedback regarding flooring selections, and I don't know a more pleasant, honest and competent couple to rely on for my flooring needs on the Seacoast. I would absolutely entrust any of my clients - up to and including my parents - with service and attention provided by Brett and Carol.
Flooring in Portsmouth NH | The B&C Floor Store
Brett and Carol have been a very valuable resource for me and my clients. Whether the flooring products have been Mexican tiles or wool patterned area rugs the service has been excellent. Having a great selection to offer is only half the picture. Their experience and attention to detail makes the other half. I highly recommend them.
Flooring in Portsmouth NH | The B&C Floor Store
I was extremely happy with my experience at the B & C Floor Store. I went in to shop for new kitchen flooring and was very impressed with the variety of carpeting, hardwood, tile, and vinyl that they carry. The showroom is set up beautifully, making it easy to see everything that they offer. Brett was very helpful, asking questions to get an idea of what I wanted and what would work best for my home. He showed me several different options, explaining the differences between the various types of flooring. He spent a great deal of time with me, helping me to choose the right flooring and color.  He offered just the right combination of helpful advice and time for me to think about the options without pressure. I was able to take several samples home with me in order to see how each one would look in the room. This was extremely helpful because things look very different in a large showroom than they do in a smaller room with different lighting and colors. Once I chose the sample I wanted, Brett came to my home to measure the room, the order was placed and the flooring was delivered in a very short time. The installer arrived at my home on time and was very polite and professional. He worked quickly but carefully and kept the work area as neat and clean as possible.  When he finished, he showed me how to move my refrigerator in the future so that it would not damage the flooring.
I would definitely recommend the B & C Floor Store to anyone who is looking for any type of  flooring and wants to get the personal, one-on-one type of service that they offer.
Flooring in Portsmouth NH | The B&C Floor Store
We were very impressed with the amount of products in the store. Carol was very knowledgeable, and she explained everything to my wife and I.
Flooring in Portsmouth NH | The B&C Floor Store
I have referred several clients and customers of mine to Brett & Carol at the B&C Floor Store. In each case, my clients (I'm a real estate agent) were delighted with how professionally and respectfully Brett & Carol worked with them to provide estimates, help them choose appropriate flooring, and install that flooring. They offer a multitude of products in a variety of price points so that they can match needs from the most basic to the highest end.
Flooring in Portsmouth NH | The B&C Floor Store
Nark stairs _4I cannot say enough about B & C Floor Store!
I hired them to install carpeting for my staircase in my foyer. From the moment I met them through the installation of my stair runners, my experience was a delight. I will not hire anyone else for my flooring and tile needs. B & C Floor Store is my choice. I hope that you will give them a try before you decide to hire anyone else.
Flooring in Portsmouth NH | The B&C Floor Store
Dear Carol, 

Thank you for being a wonderful resource for my clients with flooring needs! 

As a home stager and decorator, my clients depend on me to refer them to reliable, professional resources for their staging and decorating needs. Today, people are more cost- and value-conscious than ever. So it’s very important to me to make sure that I’m directing them to professionals who will listen carefully to their needs, and assist them in finding the best products for their project and budget. 

Recently you installed new floors for Ardent Technologies in Dover. We had a specific look we were going for, and needed vinyl and carpet to coordinate not only with this particular style, but also with the company’s branding colors. You showed me exactly which products could work for this application. 

When my first choice of vinyl was more costly than my clients wanted it to be, you helped me to find a similar, equally attractive substitute which met their budget, and will be an attractive, long-wearing, durable solution. In the end, my clients and I could not be happier with the finished product. 


Thank you and I look forward to working on future projects together. 

Sincerely, 
Beth Frede"
Flooring in Portsmouth NH | The B&C Floor Store
I’ve used the B&C floor store in the past for some smaller jobs and they have been fantastic.

Just recently we purchased a home and needed new carpet and title. Within days of looking at samples, our order was placed the install was scheduled and then completed. Now our house looks like new!

What separates the B & C Floor store from their competition is Brett and Carol (the owners) They listen to their customers and work within their budget. They have something for everyone’s budget (large or small) Their motto is “We floor our customers” and its 100% true.
Working with good people who care about their customers is a recipe for success in my book !
Flooring in Portsmouth NH | The B&C Floor Store
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We could not be happier with the work that has been done in our master bathroom. Carol and Brett were so helpful in helping us select the tile for our shower and floor. They know their products and helped us make selections that would be beautiful and functional. The tile installers, Steve and Sonny were fantastic to work with. They took the time to explain options to us and went above and beyond to make the shower look beautiful. B and C will also be doing work in our other bathroom and kitchen, so I feel confident those projects will go smoothly also.
Flooring in Portsmouth NH | The B&C Floor Store
Over the last 14 months we have been involved in multiple renovations to our house. Our General Contractor recommended B&C Floor for all of our flooring needs and we’ve been completely satisfied with the work done so far. Whether it’s tiling for floors, a kitchen back-splash, matching existing carpet or constructing a custom stair runner the work they have done has been outstanding
Flooring in Portsmouth NH | The B&C Floor Store
As first time home buyers we were more than overwhelmed with the process of choosing flooring for our new house. Carol and Brett were great in educating us about our options for both carpet and hardwood. They walked us through the process and made us feel comfortable with our decisions and expectations. Not only did they work within our budget, but they offered creative solutions to help us achieve the look we were envisioning. We absolutely love our new hardwood and carpet and will continue to recommend and use B&C Floor Store for future projects!"